Privacy Policy

SortOut (“we”, “us”) helps renters discover verified accommodation and helps property owners list their stays. This policy explains, in plain language, what information we collect and how we use it. We aim to collect only what we need to connect renters with the right stays.

Information we collect

• Inquiry details — the name, phone, and preferences you submit when you contact us about a stay, so we can respond.
• Account details — if you create a renter account, your email and a securely hashed password, plus the stays and searches you save.
• Owner details — if you list a property, your contact details (kept private from the public) and the property information you provide.
• Usage signals — anonymous, aggregated activity such as listing views, used to improve recommendations. We do not sell this data.

How we use it

We use your information to respond to inquiries, operate your account, personalise recommendations, keep the marketplace safe (moderation and fraud prevention), and improve the product. Owner contact details are never shown publicly — SortOut stays the intermediary between renters and owners.

Sharing

We do not sell your personal data. We share information only with service providers that help us operate (for example, hosting and email delivery), and when required by law.

Your choices

You can request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us at hello@sortout.in.

Contact

Questions about this policy? Email hello@sortout.in. This is a beta service and this policy may be updated as the product evolves; we'll revise the date above when it changes.